Questioning Skills Workshop – Ask with Clarity & Impact

Digital Products
Leadership

Learn the art of asking better questions. In this three-part workshop, you’ll master how to gain clarity, uncover insights, and improve communication—whether you’re interviewing stakeholders, coaching teams, or leading strategic conversations.

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Any questions? 

Anja will gladly help you further with any personal or in-company needs you might have.

Anja van Ackern
Training Advisor 

+41 43 288 88 55
anja.vanackern@xebia.com 

Get in touch

What will I learn?

Asking the right questions is often more powerful than giving the right answers. This science-based and highly practical workshop helps you understand how questioning influences thinking, opens new perspectives, and improves outcomes. You’ll develop confidence to guide conversations with precision and clarity.

Key takeaways

  1. Understand the psychology of effective questioning
  2. Learn how to guide difficult conversations with curiosity
  3. Practice framing questions that reveal hidden needs and insights
  4. Structure conversations that reduce misunderstanding and build trust

Program

This workshop consists of three sessions spaced over time to ensure reflection and integration into your day-to-day work. You’ll train in small groups (max. 6 participants) and receive personal coaching, feedback, and exercises to sharpen your questioning skills.

  • Why questions matter more than answers
  • Types of questions: open, closed, exploratory
  • Avoiding misunderstanding through clarity
  • Framing neutral, curiosity-based questions

Who is it for?

This course is ideal for:
– Business analysts, UX researchers, and requirements engineers
– Product owners and innovation professionals
– Consultants, coaches, and facilitators
– Anyone who wants to improve conversations in professional or personal life

Requirements

No prior knowledge required

English or German proficiency, depending on cohort

Willingness to practice live conversations in small groups

Why should I follow this training?

Gain deeper insights faster

Learn how precise questions reveal what others miss

Improve interviews and team talks

Navigate difficult conversations with confidence

Communicate with clarity

Build trust through structured, curiosity-driven dialogue

Exam and Certification

No formal exam. You’ll receive a certificate of participation after completing the three sessions. Follow-up coaching options available.

What else
should I know?

After registering, you’ll receive a confirmation email with practical info. A week before the first session, we’ll ask about your preferences and availability.
The course includes all materials, exercises, and light refreshments.
Offered both in public settings and in-company for leadership or cross-functional teams.

Course information

Three-session workshop (spread over multiple weeks)

Ideal for stakeholder interviews, retrospectives, and team sessions

Evidence-based questioning techniques and conversation psychology

Certification is included and globally recognized

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