Stubbornly Human: Emotional Intelligence in the AI Age
MIT researchers have identified emotional intelligence as one of five “stubbornly human” capabilities that remain uniquely ours as AI transforms the workplace.
While AI automates analysis, programming, and even creative tasks, it remains limited in areas where humans excel—unable to replicate the complex interpersonal dynamics that drive organizational success.
During this 1 day training you develop your ability to build trust, navigate conflict, inspire teams, and create psychological safety—capabilities that are becoming increasingly valuable as technical skills become commoditized.
You’ll master emotional regulation under pressure, authentic influence without authority, and the art of human connection in professional settings.
Any questions?
Anja will gladly help you further with any personal or in-company needs you might have.
Anja van Ackern
Training Advisor
What will I learn?
You’ll master the four core components of emotional intelligence through interactive exercises, personal reflection, and small-group practice. This program develops practical skills for reading emotional signals, managing interpersonal dynamics, and turning emotions into leadership and team collaboration strength.
The Four Domains of Emotional Intelligence:
– Self-Awareness: Understand your emotional triggers, strengths, and impact on others
– Self-Management: Regulate emotions effectively and maintain composure under pressure
– Social Awareness: Read social cues, demonstrate empathy, and understand group dynamics
– Relationship Management: Build trust, influence positively, and foster collaborative team environments.
Key takeaways
Essential Human Capabilities You’ll Master:
– Understand what makes emotional intelligence “stubbornly human” – Learn why these skills remain irreplaceable in an AI-driven world
– Master the 4 pillars of emotional intelligence – Develop self-awareness, self-management, social awareness, and relationship management
– Improve your ability to manage emotions and stress – Build practical techniques for emotional regulation under workplace pressure
– Strengthen empathy and active listening – Create deeper connections through genuine understanding and engaged communication
– Foster team dynamics based on trust and respect – Build collaborative environments where psychological safety enables peak performance
Program
This course blends short theory blocks with deep personal reflection, interactive exercises, and small-group practice. You’ll analyze how you react under pressure, give and receive feedback, and recognize emotional signals in team situations. The setting is safe, supportive, and focused on practical development.
- What is emotional intelligence and why it matters
- The 4 domains: self-awareness, self-management, social awareness,relationship management
- Emotion regulation in the workplace
- Empathy, feedback, and connection
- Personal reflection and practical application
Who is it for?
This course is ideal for leaders, agile coaches, team leads, Scrum Masters, HR professionals, consultants, and anyone looking to improve collaboration and communication through emotional awareness—capabilities that remain uniquely human as AI transforms our work environment.
Requirements
Openness to self-reflection and feedback
Willingness to share personal experiences in a safe setting
No prior knowledge of psychology required
Why should I follow this training?
Lead with emotional awareness
Understand your triggers and how to manage them effectively
Build stronger relationships
Learn to listen, empathize, and influence authentically
Unlock Grow as a facilitator or coach
Develop presence and emotional insight in group settings
Exam and Certification
There is no formal exam. Participants will receive a certificate of participation. This training can be extended with coaching or combined with leadership or facilitation programs.
What else
should I know?
After registration, you’ll receive a confirmation email with practical details. One week before the session, we’ll ask about dietary requirements.
This training is also available as an in-company session tailored to your team or leadership group.
See you soon!
Course information
One-day training focused on emotional intelligence at work
Includes reflection, discussion, and group practice
Travel and accommodation expenses are not included
Lunch included
