Emotional Intelligence in the Workplace
Master the soft skill that drives real impact. In this 1-day training, you’ll develop emotional intelligence to lead with clarity, navigate conflict, and collaborate effectively. Learn to recognize emotions—your own and others’—and turn them into a strength.
Book NowAny questions?
Anja will gladly help you further with any personal or in-company needs you might have.
Anja van Ackern
Training Advisor
What will I learn?
You’ll learn how emotional intelligence (EQ) influences leadership, teamwork, and decision-making. This course helps you improve self-awareness, emotional regulation, empathy, and social skills—essential for creating psychological safety and trust in agile, complex environments.
Key takeaways
- Understand the 4 pillars of emotional intelligence
- Improve your ability to manage emotions and stress
- Strengthen empathy and active listening
- Foster team dynamics based on trust and respect
Program
This course blends short theory blocks with deep personal reflection, interactive exercises, and small-group practice. You’ll analyze how you react under pressure, give and receive feedback, and recognize emotional signals in team situations. The setting is safe, supportive, and focused on practical development.
- What is emotional intelligence and why it matters
- The 4 domains: self-awareness, self-management, social awareness,relationship management
- Emotion regulation in the workplace
- Empathy, feedback, and connection
- Personal reflection and practical application
Who is it for?
This course is ideal for leaders, agile coaches, team leads, Scrum Masters, HR professionals, consultants, and anyone looking to improve collaboration and communication through emotional awareness.
Requirements
Openness to self-reflection and feedback
Willingness to share personal experiences in a safe setting
No prior knowledge of psychology required
Why should I follow this training?
Lead with emotional awareness
Understand your triggers and how to manage them effectively
Build stronger relationships
Learn to listen, empathize, and influence authentically
Unlock Grow as a facilitator or coach
Develop presence and emotional insight in group settings
Exam and Certification
There is no formal exam. Participants will receive a certificate of participation. This training can be extended with coaching or combined with leadership or facilitation programs.
What else
should I know?
After registration, you’ll receive a confirmation email with practical details. One week before the session, we’ll ask about dietary requirements.
This training is also available as an in-company session tailored to your team or leadership group.
See you soon!
Course information
One-day training focused on emotional intelligence at work
Includes reflection, discussion, and group practice
Travel and accommodation expenses are not included
Lunch included
