{"id":54480,"date":"2025-05-28T12:40:00","date_gmt":"2025-05-28T12:40:00","guid":{"rendered":"https:\/\/academy.xebia.com\/us\/?p=54480"},"modified":"2025-05-28T12:40:00","modified_gmt":"2025-05-28T12:40:00","slug":"xebia-academy-receives-renewed-cedeo-certification-for-2024-2026","status":"publish","type":"post","link":"https:\/\/academy.xebia.com\/us\/xebia-academy-receives-renewed-cedeo-certification-for-2024-2026\/","title":{"rendered":"Xebia Academy Receives Renewed Cedeo Certification for 2024-2026"},"content":{"rendered":"\n
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\n\t\n\tXebia Academy Receives Renewed Cedeo Certification for 2024-2026<\/strong><\/h1><\/div>\n\t\t<\/div>\n\t<\/div>\n\n<\/div>\n\n\n\n
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\n\tWith great pride, we are happy to inform you that we\u2019ve renewed our independent, external Cedeo certification. Not only the continuation of the certification makes us proud, we\u2019re also thrilled to announce that we\u2019ve improved our customer satisfaction score for Public Courses from 9.2 to 9.9 and for Custom Training from 9.2 to 9.4!<\/strong><\/p><\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n\n

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\n\t09 April, 2024<\/p><\/div>\n\n<\/div>\t\t<\/div>\n\t<\/div>\n\n<\/div>\n\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n\n

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\n\tAs customer intimacy and quality without compromise are important Xebia (Academy) values, we take pride in using independent third parties to verify the quality of our training services.

This month, it was time for the renewal of our Cedeo-certification. For those unfamiliar with Cedeo, it\u2019s an independent certification organization that focuses on training courses, education, and other HR services. Every two years, it contacts a selection of our clients to gather feedback on how they value our training services, looking at administration, training and trainer quality, service, training locations, and more.

In recent weeks, Cedeo conducted quality research and interviewed participants who followed our public training courses and corporate contacts who received tailored in-company training. The interviewees had all attended or purchased Xebia Academy training in the past six months.<\/p><\/div>\n\t\t<\/div>\n\t<\/div>\n\n<\/div>\n\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n\n

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\n\t\n\t9.9<\/h2><\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n\n
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\n\t\n\tPublic Courses Rating<\/h2><\/div>\n\t\t<\/div>\n\t<\/div>\n\n<\/div>\n\n\n\n
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\n\t\n\t9.4<\/h2><\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n\n
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\n\t\n\tCustom Training Rating<\/h2><\/div>\n\t\t<\/div>\n\t<\/div>\n\n<\/div>\n\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n\n
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\n\t\n\tMajor Improvement in Customer Satisfaction Rates<\/h2><\/div>\n\t\t<\/div>\n\t<\/div>\n\n<\/div>\n\n\n\n
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\n\tWe\u2019ve been surveyed for two categories: Public Training and Tailored Training. And without further ado, we\u2019d like to share with you that we received great news: our customer satisfaction rates improved for both categories!

We\u2019re extremely proud that\u00a0we received a new certificate for 2024-2026! The Cedeo research focused on different aspects of professional training services. Key topics include:<\/p><\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n\n

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  • Registration and administration.<\/li>
  • Training programs and delivery.<\/li>
  • Trainer quality.<\/li>
  • Accommodation, material, and training experience.<\/li>
  • Relationship management.<\/li>
  • Price-quality ratio.<\/li><\/ul><\/div>\n\t\t<\/div>\n\t<\/div>\n\n<\/div>\n\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n\n
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    \n\t\n\tFeedback from Participants and Customers<\/h2><\/div>\n\t\t<\/div>\n\t<\/div>\n\n<\/div>\n\n\n\n
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    \n\tOverall, we received positive feedback from both our business clients and individual participants. Let us give you some insights into the feedback we received.

    About our training execution, people believe that our training is interactive, dynamic, and very much focused on real-life, practical examples. The courses are seen as \u201cone of the best I ever experienced\u201d.

    Obviously, the trainers form the core of our great scores. They are seen as \u201cexceptional\u201d, \u201ccrystal clear\u201d in their explanations, and \u201ctrue experts\u201d with lots of work experience. Our clients also valued our tailored learning solutions that made them \u201ctruly fitting to our situation\u201d.

    Overall, the administration and contact moments are \u201cinformal\u201d, \u201cpleasant\u201d, and \u201cquick\u201d. So, a big compliment to the entire team who have made this possible: the Xebia Academy team, Xebia\u2019s hospitality team, all (external) trainers, and our certification partners!<\/p><\/div>\n\t\t<\/div>\n\t<\/div>\n\n<\/div>\n\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n\n

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    \n\t\n\t“In our mission statement, we say we always aim for 9 out of 10. I’m extremely proud to see that we have achieved that again, even surpassing our previous scores!”<\/h2><\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n\n
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    \n\tJurriaan Bernson
    Managing Director, Xebia Academy<\/p><\/div>\n\t\t<\/div>\n\t<\/div>\n\n<\/div>\n\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n\n

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    \n\t\t\n\tLooking for custom solutions for your team(s) or organization?<\/h2>\n\t\t
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    \n\tWe\u2019ll gladly help you explore the enterprise options.<\/p>\t\t\t

    \n\t\t\t\t\n\t\n\t\t\tGet a custom training solution<\/span>\n\t\n\t<\/a>\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t
    \n\t\t\n\tGet ready to learn the skills of tomorrow<\/h2>\n\t\t
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    \n\tExplore our training courses in Agile | Scrum, Cloud, Data, Intelligent Automation, Leadership, Microsoft, Product Management, Security or Software Development. Certified or uncertified, these new skills will help you maximize your work and boost your career!<\/p>\t\t

    \n\t\t\t\n\t\n\t\t\tExplore public training courses<\/span>\n\t\n\t<\/a>\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\t\t<\/div>\n\t<\/div>\n\n\n\n
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    \n\t\n\tOther news<\/h2><\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n\n
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    \n\t\t\n\tLocal expertise and global presence<\/h2>\t<\/div>\n\t\n\n\t\n\t\n\t\n<\/picture><\/div>\t\t<\/div>\n\t<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":106,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"tags":[],"class_list":["post-54480","post","type-post","status-publish","format-standard","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/academy.xebia.com\/us\/wp-json\/wp\/v2\/posts\/54480","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/academy.xebia.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/academy.xebia.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/academy.xebia.com\/us\/wp-json\/wp\/v2\/users\/106"}],"replies":[{"embeddable":true,"href":"https:\/\/academy.xebia.com\/us\/wp-json\/wp\/v2\/comments?post=54480"}],"version-history":[{"count":1,"href":"https:\/\/academy.xebia.com\/us\/wp-json\/wp\/v2\/posts\/54480\/revisions"}],"predecessor-version":[{"id":54511,"href":"https:\/\/academy.xebia.com\/us\/wp-json\/wp\/v2\/posts\/54480\/revisions\/54511"}],"wp:attachment":[{"href":"https:\/\/academy.xebia.com\/us\/wp-json\/wp\/v2\/media?parent=54480"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/academy.xebia.com\/us\/wp-json\/wp\/v2\/tags?post=54480"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}